Customer Reviews
“Rich is a very knowledgeable technician as it relates to ALL things vending services. He provides amazing 1-on-1 technical support. Each time I’ve had an issue with any of my machines, he was able to clearly walk me through fixing the problem(s) via a 1-on-1 technical support call. I highly recommend him!”
-Shanetta Lillard
“I've recently encountered an issue with my vending machine and began seeking assistance to no avail. I've made contact with several individuals and the vending machine manufacturer, unfortunately, my issues were not resolved. Several weeks later I would be encouraged to contact Rich about the problems I was facing. By this time I was skeptical that anyone could officially help me due to my previous encounters. I am happy to say, during my initial consultation with Rich he made it clear his experience was solid and accurate. I immediately felt a sense of relief that I was heading down the right path. As a result, Rich identified the hidden issue within my machine while providing the parts needed. Upon completion of installing the part, my machine was back up and running. This entire experience was priceless and I'm grateful for the knowledge he brings.”
-Marlon Bradshaw
“Working with Rich has been a phenomenal experience. He’s very professional and knowledgeable. Great person to do business with. We purchased six vending machines from him and had no issues with any of them. If you are looking for a reliable Vending Machine Supplier, then Adept Vending Solutions is the place to go!”
— Milissa Kernahan
“Beautiful machines packed with nutritious snacks and beverages. Our healthy vending machine at Anytime Fitness has become my go-to for post-workout nutrition. They offer convenience and killer deals on products Wawa would charge me double for. Plus the machines are always on rotation- meaning I always get to pick from the latest products and freshest brands.”
— Rachel B.
“Rich was kind and genuine. He was super responsive and offered several possible solutions I could use to fix my vending machine before considering charging me for a service visit. I appreciated that. When he did come out for service, he was on time, very professional and super knowledgeable. He knew my prognosis and came prepared for everything that was wrong with the machine. He's also honest. He gave me a deal on a part I needed, and even I gave him too much money by accident; he was quick to let me know I gave too much money. I will definitely call Adept for all of my vending issues or if I just want to purchase a machine.”
— Jeneen Logan
“I belong to a local fire department in Delaware County our soda machine bill acceptor was not working the fire department bought a new one and I was confused by the wiring so I sent Rich a message to see if he would’ve able to come and at least look at it for me. Rich was very very prompt and was pleasant to deal with. Rich did whatever he could to accommodate me. He should up on time as he said he would. Rush was quick to find the problem and just as quick to fix it. I strongly encourage anyone needing anything for vending machines to reach out to him. I will certainly use him again if I need it. 10 out of 10 on customer service and work.”
— Glenn C.
“Adept Solutions has been very helpful giving us suggestions about ways to contact vendors that have persistent equipment issues. As consumers, my wife and I have found it routinely necessary to use the same vending machines at a federally operated facility for refreshments. The maintenance of these machines is sufficiently poor that we have been searching for ways to motivate the contractor to service them. Rich at Adept Solutions took his time to help us figure out how to get in touch with people in the building that hosts the vending machines so that I might voice our complaints with them. Thanks, Rich!”
— Mitch Newcomer
“Martin Moto highly recommends Rich from Adept Vending Solutions. Rich was the only vending repairman who answered our numerous calls for service. He was very professional, knowledgeable, and efficient. He will always be our "go-to" guy for our soda machine. Thanks, Rich for your quick service!!”
— Mary Z. Hess
“Rich is a true professional. He is the best most reliable dependable reasonable honest repairman out there. His knowledge of all machines is second to none.
Rich is the go-to guy.
Thank you, Rich!”
— David Goldstein
“Rich was very quick and professional I had him fix a few of my machines he showed up and got the job done for an awesome price in no time!”
— Sh’ron A.
“I’ve dealt with Rich for over a year, he is very professional and insightful. Great experience every time and offers his full assistance.”
— Sean Pinkette
“Adept Vending Solutions repaired an old vending machine in 30 minutes that three other companies could not fix. Highly knowledgeable!”
— Google Review
“One of the kind service! Everything was right on the money!!!”
— Mariusz Czupial